1. General Overview

  • These Terms apply to all users of our site and customers purchasing our physical photo frames, custom framing services, and related accessories.

  • We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our services constitutes acceptance of these changes.

2. Orders & Customization

  • Order Placement: All orders are subject to acceptance and availability. Once an order is placed, you will receive an order confirmation email/ message.

  • Custom Products: For custom-sized frames, personalized prints, or bespoke orders, it is your responsibility to ensure that all measurements, photo uploads, image resolutions, and specifications provided are accurate.

  • Image Quality: We print images as submitted by the customer. We aalso enhance pictures as best we can.

  • Color Variations: Actual frame colors, matting shades, and printed colors may vary slightly from how they appear on your digital screen due to display settings and manufacturing batch differences.

3. Pricing & Payment

  • Pricing: All prices listed are in [Currency, e.g., PKR] and exclude taxes and shipping fees, which are calculated at checkout unless stated otherwise.

  • Payment Methods: We accept Cash on delivery as well as major credit/debit cards and Easypaisa/ Jazzcash. Partial payment can also be done. Contact us directly.

  • Price Changes: We reserve the right to adjust product pricing at any time without prior notice.

4. Shipping & Delivery

  • Processing Times: Custom frames require production time. Estimated processing and delivery dates are guidelines and are not guaranteed.

  • Shipping Address: You are responsible for providing an accurate shipping address. We are not liable for delayed or lost shipments due to incorrect address information.

  • Damaged in Transit: Photo frames contain fragile materials (e.g., glass, acrylic). If your order arrives damaged:

    1. Notify us within [e.g., 48 hours / 7 days] of delivery.

    2. Provide clear photo evidence of the damaged product and packaging.

    3. We will inspect the photos and offer a replacement or repair at our discretion.